Terms of service

Terms of service

Last updated: March 13, 2026

Only Ships in USA currently 

Welcome to Asylum of Ashes. By accessing our website, purchasing our products, or using any of our services, you agree to be bound by the following Terms of Service. Please read them carefully.


Use of Our Website

By using this site, you confirm that you are at least the age of majority in your state or have permission from a parent or legal guardian. You agree not to use our products or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.


Product Information & Availability

We do our best to display product descriptions, images, and pricing as accurately as possible. However, we cannot guarantee that all information is completely error-free. We reserve the right to correct errors, update information, or cancel orders if necessary.

Some products may be made to order or fulfilled by trusted production partners, which may affect processing and shipping times.


Orders & Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information. All payments must be authorized and completed before an order is processed.

We reserve the right to cancel or limit quantities purchased per person, household, or order.


Shipping & Delivery

Shipping and delivery timeframes are estimates and may vary due to factors outside our control. We are not responsible for delays caused by shipping carriers, weather, or incorrect address information provided at checkout.


Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Certain items such as digital products and custom items may be final sale.


Intellectual Property

All content on this website, including designs, logos, graphics, product images, and written content, is the property of Asylum of Ashes and may not be copied, reproduced, or used without permission.


Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products, website, or services to the fullest extent permitted by law.


Third-Party Services

Our store may use third-party platforms and service providers to process payments, fulfill orders, and operate website features. We are not responsible for the policies or practices of third-party services.


Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect once posted on this page.


Contact Information

For questions about these Terms, please contact us at:
theasylumofashes@gmail.com


By continuing to use our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.