Shipping Policy
Last updated: June 8, 2026
Only ships in the USA currently.
At Asylum of Ashes, we are a small family-run brand committed to providing meaningful products with care and intention.
Made-to-Order & Fulfillment Partners
Many of our items are made to order. To ensure quality and timely delivery, we work with trusted production and fulfillment partners who help create and ship certain products on our behalf.
All designs, branding, and product selections are created and approved by our business.
Processing & Delivery Time
Most orders are produced and delivered within approximately 3–14 business days.
Processing and delivery times may vary depending on product type, order volume, and shipping carrier delays. These timeframes are estimates and are not guaranteed.
Delays may occur due to holidays, weather conditions, or postal service disruptions.
Shipping Costs & Separate Shipments
Because products may be fulfilled by different partners, shipping costs can vary by item.
If your order includes multiple products, they may ship separately and arrive at different times. This may also result in separate tracking numbers and delivery dates.
Quality Commitment
We work with reliable fulfillment partners and aim to provide high-quality products. However, slight variations in production or shipping timelines may occur.
Customer Support
If you have any questions or concerns about your order, please contact us:
We are always happy to help.
Final Note
We truly appreciate your patience, understanding, and support as a small family-run business.