Contact & Prayer Policy
Last updated: June 8, 2026
At Asylum of Ashes, we believe in faith, compassion, and real connection. This Contact & Prayer Policy explains how you can reach us and how prayer requests are handled.
Contacting Us
If you need help with an order, have questions about our products, or simply want to connect, you can reach us by email:
We do our best to respond within 1–3 business days. As a small family-run brand, response times may vary during busy seasons, but every message matters to us.
Prayer Requests
We welcome prayer requests from our community. If you choose to share a request with us, please know:
- Your request will be treated with care and respect
- We may pray over your request privately as a family and ministry
- We will never share your prayer request publicly without your permission
Submitting a prayer request does not create a counseling or professional service relationship. Our goal is simply to stand in faith with you and offer spiritual encouragement.
Respectful Communication
We ask that all communication remain respectful. Messages that are abusive, threatening, or inappropriate may not receive a response.
Policy Updates
We may update this policy from time to time. Any changes will be posted on our website with a revised “Last updated” date.